Event cancellation and refund policy
If the event is postponed - your ticket will be valid for the rearranged date. If this date is not convenient a full refund will be given.
If the event is cancelled - a full refund will be given.
If you cancel your booking prior to two weeks before the event - a 50% refund will be given. This allows for all the administration costs incurred.
If you cancel your booking within two weeks of the event - unfortunately no refund can be given.
Any questions please contact Sue Dickens, OEA Events Manager, on tel: 0121 415 6050 or email: firstname.lastname@example.org.