Event cancellation and refund policy

Event cancellation and refund policy for events organised by the Development & OEA Office:

If the event is postponed - your ticket will be valid for the rearranged date.  If this date is not convenient a full refund will be given.

If the event is cancelled - a full refund will be given.

If you cancel your booking prior to two weeks before the event - a 50% refund will be given.  This allows for all the administration costs incurred.

If you cancel your booking within two weeks of the event - unfortunately no refund can be given.

Any questions please contact Sue Dickens, the OEA Administrator, on 0121 415 6050 or oldeds@kes.org.uk.